Embassy English is a multi-national English school, with 18 year-round study centers around the world offering a variety of English Learning Programs. Embassy English is committed to providing students with an exciting and rewarding English learning experience, both in and out of the classrooms.
Embassy English defines “cancellation” as a change occurring before the start date of the first course. All cancellations must be made in writing to the International Admissions Centre and the following refund policies apply: Enrolment Fee, Courier Fee, Accommodation Placement Fee, or Administration Fee are non-refundable (In the USA, maximum of $500). In Australia, Embassy English further reserves the right to withdraw or cancel an offer at any time in circumstances where evidence of nongenuine temporary entrant status is identified. In such instances, the following refund policies apply: 100% tuition Fee, Enrolment Fee, Courier Fee, Accommodation Placement Fee, or Administration Fee. However, a refund will not be provided in any circumstances where the student has supplied fraudulent, forged or deliberately misleading 10. Tuition Refunds before Arrival In the UK and Canada, where cancellations are received in writing more than 14 days before the first course start date 100% of tuition fees will be refunded, but any courier fee, enrolment fee, UK Visa application fee (CAS) and added administration fees are non-refundable (In the USA, not to exceed $500.). Where cancellations are received in writing 14 days or less prior to the first course start date students will be charged GBP250 (UK) or CAD350 (Canada), in addition to the fees listed in this paragraph. In the USA, students will be refunded tuition fees in full, less fees not exceeding $500. In Australia, for pre-arrival Student visa refusal, the following applies: Embassy English agrees to refund within 28 days, tuition and non-tuition fees paid where the student produces acceptable certified evidence that the application made for a student visa was rejected by a visa-issuing authority. The amount of the refund is the fees paid by or on behalf of the student, minus the lesser of the following amounts that will be retained: 1) 5% of the amount of fees received (pre-paid tuition fees, non-tuition fees) 2) $500. For non-student visa refusal and general cancellation, including student visa applicant, the following applies: Students will be charged the enrolment fee plus 30% of total tuition fees, as well as all other sundry fees if cancelling prior to the start of their course. In New Zealand, students will be refunded tuition fees in full, less the Enrolment Fee. Accommodation Refunds before Arrival a) Students cancelling their accommodation less than 14 days before arrival will be charged an amount equal to 1 week of accommodation (except in USA). b) For cancellations less than 48 hours before arrival, an amount equivalent to 4 weeks of accommodation will be charged, or the full accommodation fee if the booking is less than 4 weeks in duration (except in USA). In the USA, student will be refunded accommodation costs in full, less the Accommodation Placement Fee. 11. Withdrawal Policy Embassy English defines withdrawal as termination of a course after the first course has started. Any withdrawal must be made in writing to the Centre Director of the Embassy English school where the student is studying. Enrolment Fee, Courier Fee, Accommodation Placement Fee, and StudyCare or OHSC premium will not be refunded for any student terminating their course after arrival. Tuition Refunds after Arrival Written notification of withdrawal must be provided as a condition for making refunds. If a student breaches the visa conditions, no refund of the tuition fees will be made. In the USA refunds are calculated from the Friday of the last week of attendance. a) If a student has completed less than 60 percent of the initial enrolment period or any subsequent enrolment period, i.e. extension, Embassy English will retain a pro-rated amount of tuition at the non-discounted (General English) rate. b) If a student has completed more than 60 percent of the total enrolment period, Embassy will not refund any unused tuition. c) No Shows: Full tuition fees will be refunded. When determining the number of weeks completed by the student, Embassy will consider a partial week the same as if a whole week were completed. All refunds due will be made 45 days following the date of cancellation and paid to the account from which original payment was made. In the UK, Canada, and Australia no tuition fees will be refunded to students who notify the Embassy English Centre of their withdrawal after the commencement of their first course. When a student has enrolled in multiple locations/courses, the course start date for the purpose of this clause is that of the initial Embassy English course. In New Zealand a) For courses of 1 to 34 days duration, if the student withdraws within the first 2 days of the course, they will receive 50% of the total fees paid. If they withdraw after the first 2 days, no refund is made. b) For courses of 35 days to 3 months duration, if the student withdraws within the first 5 days of the course, they will receive 75% of the to